Make Your Web Site Visitor Friendly

Some call it Microcontent

What good is having a strong publicity campaign if your web site is poorly designed, or difficult to navigate.

Even a good publicity professional can do only so much to generate traffic to a pr clients web site. It is then up to your business web site to make customers feel good about the product or service.

What makes your site better than your competitor’s?
Several things. It can be the graphics, the text, the images, and the ease of navigation, among other things.

For this lesson, I want to discuss the content of the site. One writer, Ann Wylie, has an article that explains the "Microcontent" of a web site. Basically she divides the topic into several sections:

  • What is Microcontent and what it includes

  • Why it is important

Ann gives some good advice on what to do, and not do when building the content. When you use these tips, it will be helpful to your existing customers, potential customers, and above all, the media will praise it. Editors and writers will find things easily. This will bring a positive view because the good content will be easily understood.

In the article, advice includes these areas that are needed for Microcontent, such as:

  • Page Titles
  • Navigation Bars
  • Headlines
  • Subheads
  • Highlighted Text
  • and many other sections

A good example of why illustrates when you do a “search, find and save” and it is now in your bookmark. Then when you want to go back a few days or weeks later, the bookmark reads “Welcome to XYZ Corporation”, or “Untitled Page”. I’m sure you experienced this and clicked several bookmarks before finding the site you were looking for. And if you are like me, you can’t find it quickly, and decide to do another search.

So think about making your site more pleasing to visitors. It is good publicity for you and your company.

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Make Networking Work For You

People Knowing People


Publicity is basically the networking of people. Whether they are reporters, publishers, editors or broadcasters, you need to communicate with people.

When your network grows among the media, the more people you meet, the better opportunities you have in getting the story published.

If you are a professional publicity agency, or a pr client, then you need to make your network becomes a priority when establishing  your contacts. If you are in a vertical market, then your task is much easier. If you are in a more general consumer market, then you need to be more selective on the media that you network with. Why? Because you can’t expect to have a very large network and stay in contact without giving them nonsense stories. These people are just that, people. Just like you, they too do not like being sent stories or releases that try to sell a product or a company. Make the content be informative, something that their readers will enjoy.

Another tip, you don’t want to oversell your company, or your pr clients. Too much selling, or pitching, is like the salesman who doesn’t know when to stop selling. Your network of media can become a friendly one. Not meaning a social thing. Why? Because getting too close to the media as a social group puts you in a different perspective. Then they, the media, feel you are only getting their attention to get stories published. Keep your relationship professional.

I saw a journalist who has an article about this subject and offers some other interesting insights that expand on my thoughts. Basically, be honest, keep in contact with your network through eNewsletters, and follow-up as needed.

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Marketing and Publicity

Intergrate these to be successful


Marketing and publicity need to interact and not be treated as separate departments. Often times, marketing directors and pr directors want to do their own thing in a company to show how successful their creative programs are working.

But this can work against you if you do not pool your talents and work as a team. Many times campaigns overlap, as do the different projects within a company.

By using all the resources from your departments, like Marketing and Publicity, you stand a better chance in gaining a winning campaign for your company, or pr client.

For example in marketing 101, you are told to follow-up to customers at least every 90 days. Publicity people also know that communication is important. For this reason, publicity professionals make sure they contact editors and reporters frequently. The old saying, out-of-sight is out-of-mind is definitely true in business.

Another important point- do not cut back on your publicity budget when it is trade show season, or when sales are increasing. Same is true about marketing. You need to do marketing all the time, not only when sales are low.

Getting a story or an article in any publication is rewarding. More so is when you capitalize on this with the marketing people in your company. Using the resources available can gain more mileage for your campaigns than isolating the two departments from each other.

In summary a public relations campaign is just as important as the marketing you do for the company. Have interaction with the two, hold regular meetings to discuss what projects are in the works, and quite possibly you might discover a new path to success.

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Free Publicity, Does It Exist?

How to get the most of a PR campaign

GET US FREE PUBLICITY!

These are the words we hear most often from clients. So how Free is it?

Publicity is a powerful method for getting your message to potential customers, but only when you know what you are doing.

Remember, nothing is free. If you have an in-house person, you are paying for that pr director, or manager to spend the time to write, distribute and meet with reporters.

Hiring a publicity firm has basically the same costs.
When you place an ad into a publication, or run a spot on radio or TV, those are controlled forms of media which can become costly for smaller companies.

When you get a release or article published, in comparison, it didn’t cost anything to have that visibilty in that, or those media. The cost was in the preliminary stages of developing the article and getting it to the right media.

Knowing how to write an article, or a press release (these require different writings) is critical of getting something published. Reporters and editors want to publish stories of interest and be informative for their audience.

I spoke about distribution before. This is also important. Shot gun mailing to all media will not do you any good. Targeting specific media will help to control the distribution and makes follow up more productive. Use the Internet news media whenever possible. Here you can modify the press release or articles and use keywords in the body of the information. Using a professional pr firm can help a public relations campaign become more successful, because they have the contacts and knowledge to get these published.

Bottom line. Is publicity free? I guess It all depends on what you consider free.

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Working With The Press

What to do to make it right with the media

Editorial is "priceless". That’s what we are told in the publicity industry.

But how do you get publicity for clients, or for yourself. You need to understand what the media want and what they don’t want.

Too many times, eager pr people are trying to sell their idea and forget to put in perspective what their job really is.

It is to make the reporter, publisher, or editor’s job easier by supplying compelling information about a product or service that their readers will enjoy (benefit from).

One of the things to do is attend your industry’s trade shows. If you can only afford to attend one, or two, select the ones that will make the most impact.

Then do your homework. Just like knowing the buyers of that industry, you should know the media. Know about each publication that interests you, making sure these are the right fit for your company.

Then put together a press kit. The kit should contain a fact sheet, a bio on key personnel, and several releases. If possible, include a company brochure or a product brochure. Don’t put a catalog in the kit. Too much sales information will only get your press kit tossed out!

Assemble information that can be worthwhile to a reporter. Such as industry trends, statistics on your product and how it compares to competitors, new technology, techniques and useful advice. Whenever possible attach a letter, or fact sheet from the CEO, or president of the company describing the outlook of your industry…not your company’s outlook, but the industry.

If you schedule it correctly, invite several press in your booth, or at designated room to hold a small press conference. Make sure you have something worthy to say, or it will haunt you forever.

Also, never assume the reporters know about you, or your industry. I don’t mean that you bring the level of conversation to a 3rd grade. But if the media is diverse in your market, give them some credit, but don’t make them feel foolish by using a lot of abbreviated terms that only you or the "in" people of the industry use.

Last point. The reporter you talk to today just might be that publisher or editor tomorrow at a major publication. So treat all the media with high respect and it will pay off.

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